Privacy Policy

Privacy Policy

Effective Date: May 5, 2025

 

Handyman Telly (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

1.  Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, home address, and payment details.
  • Service Information: Details about the handyman services you request.
  • Device and Usage Information: IP address, browser type, and usage data when you visit our website (if applicable).

2.  How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our handyman services.
  • To schedule appointments and communicate with you.
  • To process payments and send invoices.
  • To improve our services and customer experience.
  • For general conversation messaging or to answer questions and provide support to customers.
  • To comply with legal obligations.
  • Message Types: You may receive general conversational messaging to answer questions and provide support to customers.
  • Message Frequency: Message frequency varies.

  • SMS Rates: Message and data rates may apply.

  • For help with SMS messages, reply HELP or contact us at (425) 615-6685.

3.  Opt In

Consumers opt in to receive messages from Handyman Telly LLC by submitting the online estimate request form at https://handymantelly.com/contact-us/ and checking a box to agree to receive messages. Handyman Telly LLC sends general conversation messaging, including answering questions and providing customer support. Message frequency varies. Message and data rates may apply. For help, text HELP or INFO. To stop receiving messages, text STOP or UNSUBSCRIBE. For more information, please visit the Privacy Policy and Terms & Conditions at https://handymantelly.com/privacy-policy/.

5. How We Protect Your Information

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6.  Sharing Your Information

We do not sell or rent your personal information. Mobile information (such as phone numbers) will not be shared with third parties for marketing or promotional purposes.  We do not transfer your personal information to any external organizations for any purpose, even with your consent.  We may share your information with:

  • Service Providers: Third-party vendors who assist with payments or scheduling.
  • Legal Authorities: If required by law or to protect our rights and customers.

7.  Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Request details on how your information is used.

To exercise these rights, contact us at HandymanTelly@gmail.com.

8.  Cookies and Tracking Technologies

If our website uses cookies, they help improve user experience and analyze website traffic. You can disable cookies through your browser settings.  We have strict internal controls and regular audits to prevent unauthorized sharing of user data.

9.  Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for their privacy practices.

10.  Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

11. Contact Us

To opt out of SMS messages, reply STOP or CANCEL.

For help with SMS messages, reply HELP or contact us at (425) 615-6685.

If you have any questions or wish to contact us regarding your privacy or SMS messages, please contact us at:

Handyman Telly

4532 92nd St NE, Marysville, WA 98270
Email: HandymanTelly@gmail.com
Phone: (425) 615-6685